restropress

Amazing plugin with exceptional support people. They are willing to go above and beyond to help you!

My previous review was quite harsh and was definitely warranted at the time. Since then, the company has grown through many problems and has advanced their support and their product to provide much better offerings. There are still some things that would make it better, and hopefully in time they will make those become reality, and until then I can say it works and they are there to help within 24 hours. My updated review should reflect this I hope.

It is the best plugin for food ordering system. It is very flexible plugin with many functionality and if you want more functionality you can buy addons for this plugins. The support team of Restropress is fabulous especially ANURAG as they helped me to solve many things which were not in my hands. Their response was very quick. Being a Developer, I can recommend other developers to use this plugin.

I must say RestroPress Support team is great especially on their live chat, Bibhu(one of their support member) does great help. Thank you

The set up process was straightforward and easy to work with and if I had any issues they helped me out a lot.

As per the title. Sent a bunch of pre-sales questions 3-4 weeks ago, but no reply. Lack of reply when trying to get your money (i.e. before you have actually bought the product) is a bit of a red flag for the level of support in the future when they already have your money. Made a couple of posts on the support forum here just over a week ago, and again, crickets. Yes, yes, I know, support is voluntary on here. Reading previous reviews, the level of support, or lack thereof, has been an ongoing issue. Given the paid option is not cheap, IMHO, they need to lift their game. The project I was thinking of using it for fell through so no further interest in it at this time. I certainly wouldn't write it off if the basic free version meets your requirements but rigorous due diligence is required if looking at further functionality.