FAQ by WD – Responsive FAQ plugin


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WordPress FAQ WD
User Manual

Do you need an elegant FAQ section to describe details of your services, terms and conditions? You have a long company history and want to have it in Q&A format? Then FAQ WD will be the most convenient tool for reaching a highly professional result.

Having a responsive FAQ page is a necessity for most of the websites and this advanced WordPress plugin is the easiest way to add unlimited questions and categories.

Using this plugin you can create unlimited amount of questions and answers. The free FAQ plugin will allow you to assign questions and answers into categories. The accordion view will allow displaying only the questions thus saving space and allowing the user to navigate to the relevant question. To make the question search even more user -friendlier, it is possible to display a FAQ-specific search box.

The FAQ section sequence will be based on the Category order, which can be modified in Order section using drag and drop functionality. Only the categories set within the shortcode will be displayed in the page/post allowing to use different categories for different pages within the site.

The categories of questions can have descriptions. The details about the categories will be possible to insert with the FAQs. In case of having multiple categories (if the titles are displayed), the questions will be separated into tabs. You can also skip displaying category details and titles, thus the questions will be listed below each other based on the category order provided in Order section.

Upgrade to Paid version to add features:

  • 5 default customizable themes
  • Option to create more themes


Thank you for your interest in FAQ WD.

Minimum requirements.

  • WordPress 3.9+
  • PHP 5.x
  • MySQL 5.x

Perform a new installation

After downloading the ZIP file of the FAQ WD plugin,

  1. Log in to the administrator panel.
  2. Go to Plugins Add > New > Upload.
  3. Click „Choose file“ („Browse“) and select the downloaded zip file of the faq plugin.
    For Mac Users
    Go to your Downloads folder and locate the folder with the FAQ WD. Right-click on the folder and select Compress. Now you have a newly created .zip file which can be installed as described here.
  4. Click „Install Now“ button.
  5. Click „Activate Plugin“ button for activating the FAQ WD.
  6. If the installation does not succeed, please contact us at info@web-dorado.com.

Časté dotazy

How can I add an FAQ question?

Add frequently asked questions in add FAQ section.
Title. Provide the main question within the title of the custom post.
Description. Provide the detailed answer to the question.

How can I create and manage a category?

Here is how you can add categories for the FAQs.
Name. Define a name for the FAQ category.
Slug. Provide the slug which will be used for the user-friendly URL display of the category questions.
Description. Provide details about the category and its main specifications.

WordPress FAQ WD allows you to reorder the categories. All you need to do is use the drag and drop option to easily order the FAQ categories. The options will be saved automatically.

Is it possible to edit the appearance of FAQs?

Paid version of WordPress FAQ WD plugin provides Themes Options. In this section of the plugin you can make changes to the default themes add create new themes (commercial version).

General Settings
The FAQ WD WordPress Plugins allows you to change options, such as search box, expand/collapse, read more and others. You can change the general width, text colors, font sizes and set margin.

This subsection of the FAQ plugin allows you to change category-related settings. You can change anything from text color, background color, font size, to border sizes, etc. The same applies to the category description, which in addition to the first list can also have margin and padding values. The selected category can have a different color as well as border.

Can I modify the settings of the plugin?

Question Settings
The plugin has the possibility to change question-related settings. You can change the space between the question, text color and hover color, background color, font size, as well as set borders and define its parameters. If the questions are numbered you can set the font size and color for the numbers. The default navigation arrows can be replaced with custom buttons when uploading the images.

Answer Settings
In this subsection you can change answer-related settings, as well as parameters of comments, views, date display and votes (likes). You can change the text color and hover color, background color, font size. In case of the answer you can set margin and borders and define their parameters.

General Settings
There are a number of settings you can configure for WordPress FAQ WD. You can choose to display sharing, commenting options, as well as date and the number of views.

Display social sharing buttons in the question page. Check the box to display social sharing buttons (Facebook, Google plus and Twitter).
Display date in the question page. Check the box to display the FAQ creation date.
Display the number of views in the question page. Check the box to display the number of the FAQ views.
Display the number of comments in the question page. Check the box to display the number of comments related to the question.
Enable Comments. Choose whether to enable commenting or not.

How can I publish the FAQs on pages or posts?

Follow the instruction to include the FAQ lists in a post/page using FAQ shortcode.

Go to the Page/Post, where you want to add the FAQ, click on the FAQ icon (question mark) within the standard editor, a pop-up will open up, where you can set the FAQ options.

Check the categories you want to display within the page. The category titles will be displayed as separate tabs. If category titles are disabled, the questions will be displayed in a sequence without category separation. The sequence of the categories will be based on the ordering set in Order section.
Select theme.Select the theme for displaying the FAQs.

Category Options
Show Title. Choose whether to display the title of the category or not.
Show Description. Choose whether to display the category description before proceeding to FAQs or not.
Category Numbering. Choose whether to provide numbering for the categories or not.

FAQ Options
Like. Choose whether to display like/dislike button
Hits. Choose whether to display the number of the views or not.
Date. Choose whether to display the date of the added FAQ.
User. Choose whether to display the name of the logged in user, who added the FAQ.
Expand all answers after the page is loaded. Check the box to enable this option.
Search. Check to display a search button for the FAQ search.


Květen 29, 2019
There are no instructions on how to add to a page. I don't know if I need a short code or what. There are links to instructions on your site.....but they don't load. This shouldn't be that hard to provide at least a basic set of instructions somewhere other than your site so that people can get this to work. Now I've wasted a bunch of time to add these faqs.....and now I have to start over.
Červenec 10, 2018
Responsive. Works well as advertised.
Červenec 5, 2018
I have used this for clients since long. No clue why people did not rate this more as for functionalities, this offers it all. It would be great to know from plugin author is this is being actively developed/maintained for security reasons. Best,
Přečtěte si všech 27 recenzí


FAQ by WD – Responsive FAQ plugin je otevřený software. Následující lidé přispěli k vývoji tohoto pluginu.


Přehled změn


Fixed: Frontend styles and scripts are loaded only with plugin content


Changed: Deactivation popup


Changed: Web-Dorado links


Fixed: Paid version link


Fixed: PHP notices in deactivation popup


Changed: Introducing brand new FREE Backup WD plugin


Fixed: Network activation issue


Added: FAQ Pagination


Added: Helper bar
Fixed: Minor bugs


Added: Overview page.


Changed: Comments order
Fixed: Comments issue
Added: Scripts keys


Changed: Featured plugins


Fixed: Bug on search


Added: Search with autocomplete


Changed: Featured plugins


Fixed: Bug on search
Fixed: Bug on question ordering


Fixed: Bug on Shortcode


Fixed: Bug on categories delete


Fixed: Security issue


Fixed: Security issue


Fixed: Security issue


Added: Option „Add noindex/nofollow meta to FAQ posts“


Fixed: Minor bug in question/category ordering.
Changed: Featured Plugins, Featured Themes pages design.


Fixed: Bug for php version < 5.3


Added: Translations
Added: Scroll long answer option


Added: Show author and ratings option in single question page.
Added: Statistics page for admins.
Added: Show ratings only for logged in users option.


Minor bug fixed


Fixed: Bug in questions sorting


New: Display more button option
Fixed: Minor bugs


Fixed: Bug in question post
Added: Shortcode support in question


Fixed: Bug in shortcode
Fixed: Conflict with some themes
Fixed: Bug in Comments


Minor bug fixed


Changed: Styles


Minor bug fixed


Initial version