Title: Customer Intelligence for WooCommerce
Author: businesskhana
Published: <strong>5. 6. 2026</strong>
Last modified: 5. 6. 2026

---

Prohledat pluginy

![](https://s.w.org/plugins/geopattern-icon/customer-intelligence-for-woocommerce.
svg)

# Customer Intelligence for WooCommerce

 Autor: [businesskhana](https://profiles.wordpress.org/businesskhana/)

[Stáhnout](https://downloads.wordpress.org/plugin/customer-intelligence-for-woocommerce.1.0.0.zip)

 * [Podrobnosti](https://cs.wordpress.org/plugins/customer-intelligence-for-woocommerce/#description)
 * [Hodnocení](https://cs.wordpress.org/plugins/customer-intelligence-for-woocommerce/#reviews)
 *  [Instalace](https://cs.wordpress.org/plugins/customer-intelligence-for-woocommerce/#installation)
 * [Vývojáři](https://cs.wordpress.org/plugins/customer-intelligence-for-woocommerce/#developers)

 [Podpora](https://wordpress.org/support/plugin/customer-intelligence-for-woocommerce/)

## Popis

**Customer Intelligence for WooCommerce** brings enterprise customer analytics directly
into your WordPress admin. Predict Customer Lifetime Value, segment customers with
RFM analysis, identify churn risk, and analyze cohort retention — all without sending
a single byte to a third-party service.

#### Why this plugin

 * **100% WordPress-Native** — Your customer data stays on your server. No external
   APIs, no SaaS subscriptions.
 * **Affordable** — Free open-source alternative to Metorik ($50-200/mo) and Glew.
   io ($79+/mo).
 * **Fast and lightweight** — Background processing via WP-Cron, no impact on storefront
   performance.
 * **HPOS Compatible** — Works with WooCommerce High-Performance Order Storage.

#### Key Features

 * **Customer Lifetime Value (CLV)** — Predict the revenue every customer will generate
   using historical purchase data.
 * **RFM Segmentation** — Visual 5×5 matrix classifying customers into Champions,
   Loyal, At Risk, Lost, and more.
 * **Churn Prediction** — Heuristic churn-risk scoring with configurable thresholds.
 * **Cohort Retention Heatmap** — See how each cohort of new customers retains over
   time.
 * **Segment Export** — CSV export compatible with Mailchimp, Klaviyo, and other
   email platforms.
 * **Weekly Digest Email** — Optional weekly summary of newly at-risk customers.
 * **WooCommerce Admin Integration** — CLV and churn risk columns in the Users list,
   plus a dashboard widget.

#### Segments included

 * Champions, Loyal, Potential Loyalists, New Customers, Promising
 * Need Attention, About to Sleep, At Risk
 * Hibernating, Lost, Cannot Lose Them

#### Privacy

All processing happens on your own server. No customer data is transmitted externally.
See PRIVACY.md for details.

## Instalace

 1. Install WooCommerce first (required dependency).
 2. Upload the plugin files to `/wp-content/plugins/customer-intelligence-for-woocommerce/`,
    or install through the WordPress plugin directory.
 3. Activate the plugin through the **Plugins** screen in WordPress.
 4. Go to **Customer Intel > Dashboard** and click **Recalculate** to run the initial
    analysis.
 5. Configure options under **Customer Intel > Settings**.

## Nejčastější dotazy

### How is CLV calculated?

CLV = Average Order Value x Purchase Frequency x Estimated Customer Lifespan. The
plugin uses completed and processing orders to compute these values per customer.

### Does this work with HPOS?

Yes. The plugin fully supports WooCommerce High-Performance Order Storage (Custom
Order Tables) and declares compatibility on activation.

### Will this slow down my store?

No. All calculations run in the background via WP-Cron in configurable batches (
default: 100 customers per run). No queries run on the storefront.

### Can I export segments to my email marketing tool?

Yes. Any segment can be exported as CSV. Field names are compatible with Mailchimp,
Klaviyo, ConvertKit, and most ESPs.

### Does this plugin send my data anywhere?

No. All processing is local to your WordPress server. There are no external API 
calls.

### What user role is required?

Users need the `manage_woocommerce` capability (Shop Manager or Administrator).

## Recenze

Pro tento plugin nejsou žádné recenze.

## Autoři

Customer Intelligence for WooCommerce je otevřený software. Následující lidé přispěli
k vývoji tohoto pluginu.

Spolupracovníci

 *   [ businesskhana ](https://profiles.wordpress.org/businesskhana/)

[Přeložte “Customer Intelligence for WooCommerce” do svého jazyka.](https://translate.wordpress.org/projects/wp-plugins/customer-intelligence-for-woocommerce)

### Zajímá vás vývoj?

[Prohledejte kód](https://plugins.trac.wordpress.org/browser/customer-intelligence-for-woocommerce/),
podívejte se do [SVN repozitáře](https://plugins.svn.wordpress.org/customer-intelligence-for-woocommerce/),
nebo se přihlaste k[ odběru protokolu vývoje](https://plugins.trac.wordpress.org/log/customer-intelligence-for-woocommerce/)
pomocí [RSS](https://plugins.trac.wordpress.org/log/customer-intelligence-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Přehled změn

#### 1.0.0

 * Initial release.
 * CLV calculation engine.
 * RFM segmentation with visual 5×5 matrix.
 * Churn prediction with heuristic algorithm.
 * Cohort retention heatmap.
 * Segment management and CSV export (generic + Mailchimp formats).
 * Weekly churn digest email.
 * WooCommerce admin integration: CLV and churn columns on Users list, dashboard
   widget.
 * HPOS (Custom Order Tables) compatibility.

## Meta

 *  Verze **1.0.0**
 *  Poslední aktualizace **před 1 měsíc**
 *  Aktivních instalací **Méně než 10**
 *  Verze WordPressu ** 5.8 nebo novější **
 *  Testováno až do WordPressu **7.0**
 *  Verze PHP ** 7.4 nebo novější **
 *  Jazyk
 * [English (US)](https://wordpress.org/plugins/customer-intelligence-for-woocommerce/)
 * Štítky
 * [analytics](https://cs.wordpress.org/plugins/tags/analytics/)[churn](https://cs.wordpress.org/plugins/tags/churn/)
   [clv](https://cs.wordpress.org/plugins/tags/clv/)[woocommerce](https://cs.wordpress.org/plugins/tags/woocommerce/)
 *  [Podrobnosti](https://cs.wordpress.org/plugins/customer-intelligence-for-woocommerce/advanced/)

## Hodnocení

Zatím nebyly zadány žádné recenze.

[Your review](https://wordpress.org/support/plugin/customer-intelligence-for-woocommerce/reviews/#new-post)

[Zobrazit všechny recenze](https://wordpress.org/support/plugin/customer-intelligence-for-woocommerce/reviews/)

## Spolupracovníci

 *   [ businesskhana ](https://profiles.wordpress.org/businesskhana/)

## Podpora

Potřebujete pomoc?

 [Fórum podpory](https://wordpress.org/support/plugin/customer-intelligence-for-woocommerce/)