There are multiple WordPress live chat plugins available, so how\’s our different? Well our focus is primarily on online communities and their growth.
Why? Because your website audience matters!
People coming in to your site have a direct impact on whether your endeavor is a success or a failure. It’s our goal to help you succeed by providing an advanced group chat solution that:
- enhances the overall user experience
- boost user engagement
- creates a platform for real time interaction, including text, a rich set of emoji, and photos
Chatwee can become your site’s social hub, a place where community members come together to interact, or serve as an add-on supporting comments section or a forum.
Sign up with no commitments whatsoever and add a new, dynamic element to spark up your site. As proven by numerous sites using Chatwee, we’re among the leaders in providing solutions supporting online community growth.
Key benefits of the Chatwee WordPress plugin:
- extensive customization options
- user-friendly installation, including enabling Single Sign-on utilizing your WordPress user database
- real time, rich interaction across multiple chat rooms
- To use the plugin, please sign up with us first. It’s free and you’ll need access to the installation code, in order to get this plugin to work.
- WordPress chat plugin installation instruction
- Chatwee features
- Follow us on Facebook, Twitter and Pinterest for the latest updates
- Visit our blog for inspirational posts.
- Contact us with any questions you may still have.
Follow the steps below to get the chat going in no time.
Please note that in order to use the plugin, you have to sign up with us first. Don’t worry, the account is free and comes with absolutely no commitments.
- Log in to your WordPress admin panel, go to Plugins, and click Add New.
- Type Chatwee WordPress Chat into the search bar.
- Once WordPress Directory shows you the search result, install the plugin and activate it.
- Next, log in to your Chatwee Dashboard and copy the relevant installation code into a box in the plugin settings page (the plugin will be listed in the left column of your WordPress admin panel). Save changes.
- That’s it! Now go ahead and explore customization options in your Chatwee Dashboard and the plugin settings page.
Alternatively, you can upload the unzipped \’chatwee\‘ folder to the \’/wp-content/plugins/\‘ directory after you download it.
Is Chatwee free to use?
Yes, we do offer a Free-forever plan to anyone who finds it suitable for his needs. If, however, you’d like to gain access to more features and be able to accommodate more users at the same time, we kindly encourage to you to upgrade. If you’re hesitant to spend money and would like a trial first, no problem. Please contact us, and we’ll arrange a free trial of the paid plan of your choice.
Will Chatwee show ads in my chat widget?
Regardless of whether you’re using the Free plan, or have purchased a subscription, Chatwee doesn’t display any ads in your chat widget. We appreciate that our solution is an integral part of your site, so we keep it ad-free.
How much customization can I do?
Using Chatwee you can click and drag the chat window to adjust its size to the one that fits you best. It also offers the option to set up multiple chat rooms with paid plans.
There’s plenty more, though, and the best way to learn about Chatwee is to install it and explore it on your own. Essentially, these are two different products, and comparing them isn’t really fair, as they both offer unique features to their users.
Who are simultaneous chatters?
Simultaneous chatters are people logged in to the chat at the same time and they don’t have to reflect the number of people currently visiting your site. Their number depends on the plan that you have in place. Once the limit has been reached, the next person trying to access the chat will see a message informing them about it and will not be able to join. If your site accommodates a significant number of users, going into high hundreds, or even thousands, we can discuss an Enterprise solution to meet your individual needs.
Is Chatwee available in my language?
Chatwee is currently available in: Arabic, Bulgarian, Chinese, Croatian, Czech, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Slovak, Spanish, Turkish, Ukrainian.
Would you like to help us translate Chatwee? If so, let us know and we\’ll send you the array of phrases to translate from English. In exchange, we\’ll offer you a free, one-time upgrade to your current plan.
What do you mean by Enterprise solution?
An Enterprise solution would be a tailor-made chat plan that includes a number of simultaneous users going beyond what’s available with the ready-made plans, as well as the possibility of having new chat features developed on demand. If you happen to be interested in a group live chat solution adjusted to the specific needs of your online community, please contact us, and we’ll discuss the details individually.
What is White Label?
White Label means no Chatwee branding or the words \’powered by Chatwee\‘ anywhere on your widget. Please take a look here for which of our plans offer White Label.
Using Chatwee you can upload files as well easily share images and animated gifs simply by selecting the file from your phone or hard drive. You can also send voice messages of up to 10 seconds long.
What payment methods do you accept?
We accept secure PayPal and credit card payments. In certain cases, such as a one-time annual payment, for example, a bank transfer can be arranged as well.
Can I cancel my subscription or change plans anytime?
Absolutely, there are no cancellation fees either. You can also upgrade or downgrade your current plan anytime directly in Dashboard.
I need help, the chat isn’t working for me.
First, please make sure you’ve followed all the installation instructions closely and don’t have any settings in place, that would prevent the chat from displaying. If you still can’t get the widget to go, please contact us and we’ll figure this out together.
Any other questions?
Feel free to contact us and we’ll do our best to get back to you shortly.
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- Feature: Embed the Chatwee Live Chat Widget to your site!
- Feature: Customize appearance! Colors, fonts and skinning available.
- Feature: Select WordPress pages on which you have your chat enabled.
- Feature: Enable Single Sign-On for Chatwee chat plugin.
- Bug Fix: Fixed log out in SSO.
- Bug Fix: SSO bugs fixes
- Bug Fix: Issues with login with SSO fixed
- Bug Fix: Issues with Guest login fixed
- Feature: Extension of support of displaying avatars through the most popular WP avatar plugins such as: WP User Avatar and User Avatars
- Feature: Displaying important notices about issues and warnings in WP Dashboard regarding installation and usage
- Feature: Optimization of requests sent to Chatwee API
- Feature: Appointing (SSO) moderators directly in WP plugin settings page
- Feature: Ability to assign moderator function to particular WP roles
- Feature: Redesigned and improved WP plugin settings page devided into sections and provided with tips
- Feature: Ability to enable/disable chat for guests/loggged in members
- Feature: SSO login for all subdomains
- Bug Fix: Issues with SSO and login system fixed
- Feature: Ability to add custom groups as moderators
- Bug Fix: Removed error message with CHATID
- Bug Fix: Adding moderators
- Feature: Choose how to display users name in chat
- Bug Fix: Error message with SSO and login system
- Feature: Chatwee 2.0 support
- Feature: Single Sign-On error log
- Plugin GUI improved
- No longer supporting Chatwee 1.0
- SSO user re-registered if no corresponding Chatwee user found
- Code cleanup
- README file update
- Bug fix: missing parameter for wpdb->prepare call
- README file update
- Management page HTML update
- Menu icon update
- Made SSO API URL configurable
- Better RESTful calls of chatwee SSO API
- Bug fix: network error handling
- Bug fix: improved form data input sanity
- Reduced request timeout
- Minor CSS fixes